Jessica Harllee is a product designer, crafter, and snacker. Currently she's a Principal Product Designer at Primary.

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Good challenges vs. bad challenges (Etsy last lecture)

This is a slightly modified version of my Etsy last lecture, given September 9, 2019 during my last week at Etsy. Last lectures are an (optional) Etsy tradition in which departing employees share parting wisdom with their coworkers. There aren’t really any rules, prescribed topics, or required levels of polish for a last lecture; it’s up to the lecturer to decide what they think is important to share during their hour. I decided to share some raw thoughts about dealing with challenges, and thought I’d share it here with you.

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I cry pretty easily. Crying is emotional relief for me and is usually a sign of stress or feeling overwhelmed. It’s not always a bad thing, either; I cry at commercials, at weddings, while watching Grey’s. But usually if I’m crying, it’s because of some kind of intense emotion.

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What blameless really means

Part of Etsy culture is blameless post-mortems. It’s a term I’ve heard used a lot and up until last week I thought I thoroughly understood. Etsy supports an environment of learning, people make mistakes, don’t point fingers, etc. All good things and things I believe in.

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Jessica Harllee is a Principal Product Designer at Primary in Brooklyn, an avid crafter, and an amateur writer.